Shipping policy

Shipping Policy

Processing Time
Orders are processed within 2–5 business days. You will receive a tracking number once your order has been dispatched.

Shipping Times
• New Zealand: 7–15 business days
• Australia: 10–20 business days
• International: 15–30 business days

Shipping times are estimates and may vary due to customs, carrier delays, or high demand periods.

Tracking
Once your order ships, you'll receive an email with a tracking link. Please allow 3–5 days for tracking information to update.

Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us at bdslimited22@gmail.com and we'll investigate with the carrier.

Contact us: bdslimited22@gmail.com